FAQ

Getting started at AcornFun Casino is quick and hassle-free. Simply visit our homepage and click the sign-up button to create an account with your email, a secure password, and basic details like your name and date of birth. You must be 18 or older and in an eligible US state— we're available in most areas except AL, CT, FL, GA, ID, KY, MI, MN, NV, SC, and WA. No deposit is needed to begin, and you'll automatically receive 77,777 Gold Coins (GC) for fun play, with a manual claim for 0.3 Sweeps Coins (SC) to kick off your sweepstakes entries. For verification (KYC), we require it before redeeming any SC prizes over certain thresholds to comply with regulations and ensure security. You'll submit proof of identity, like a driver's license or passport, and address verification, such as a utility bill. This process typically takes 24-48 hours once documents are uploaded via your account dashboard. It's a one-time step that protects everyone, and once verified, you can redeem SC for cash (1 SC = $1 USD) with a minimum of 100 SC. If issues arise, our support team can guide you through it smoothly.

AcornFun Casino packs in generous bonuses to boost your play without needing purchases. Our welcome offer gives new players 77,777 GC plus 0.3 SC upon registration—no code required, though SC needs manual claiming. For your first purchase of $9.99, snag 200,000 GC and 20 SC as a one-time deal. Daily logins unlock a mystery box with up to 6,000 GC and 2 SC, refreshing every day. Refer friends using your unique code or QR, and when they buy $39.99 or more, you get 500,000 GC and 20 SC, while they receive 200,000 GC and 5 SC. For no-purchase options, send a postcard per our Sweeps Rules for 2 SC per request—multiple are allowed. All bonuses have a simple 1x playthrough on SC across all games, like slots and table games. Remember, GC is for entertainment, and SC redeems for cash prizes up to $5,000 per period in states like New York. Check your account for active offers and enjoy the extra edge they provide.

At AcornFun Casino, most bonuses don't require codes, making it easy to claim them right away. Our no-deposit welcome bonus automatically credits 77,777 GC upon signup, with 0.3 SC available via manual claim—no code needed. The daily mystery box pops up on login without any input, delivering up to 6,000 GC and 2 SC. For referrals, you'll get a unique promo code or QR to share, but that's generated in your account rather than a standard code you enter. The mail-in bonus for 2 SC per postcard follows instructions on our Sweeps Rules page, again without codes. If a special promotion does use a code, we'll notify you via email or your dashboard. This setup keeps things simple, so you can focus on playing games from providers like Pragmatic Play without hunting for codes. Always review terms to ensure eligibility in your state.

AcornFun operates as a sweepstakes casino, so we don't accept real money deposits for wagering—everything runs on GC for fun and SC for prize redemptions. You can purchase GC packages starting at $9.99, which often include bonus SC, like the first-purchase offer of 200,000 GC and 20 SC. Payments are secure via methods like credit cards or e-wallets, processed in USD. For withdrawals, you redeem SC for cash prizes once you've met the 1x playthrough and have at least 100 SC. Prizes go out as bank transfers or gift cards, with a max of $5,000 per sweepstakes period (excess deferred in states like New York). Verification is required first, and redemptions over $600 may need tax forms. No-purchase play is always an option via mail-in requests for free SC. This model ensures fair, accessible fun without traditional banking hassles.

Wagering requirements at AcornFun are straightforward and player-friendly, set at just 1x playthrough on all bonus SC. This means you play through the bonus SC amount once on any eligible game—slots, table games, or fish shooters—before redeeming winnings for cash prizes. For example, if you claim 20 SC from a first-purchase bonus, wager that 20 SC across games, and any resulting wins become eligible for redemption. All games contribute 100% toward this requirement, with no variations by type. GC has no wagering since it's for entertainment only. Bonuses are non-sticky, so your played-through SC turns into redeemable prizes. This low threshold lets you enjoy offers like the daily mystery box without feeling bogged down. Always check your progress in the account section to stay on track.

Absolutely, AcornFun Casino is fully optimized for mobile devices, so you can enjoy games on the go without downloading an app. Access the site via your smartphone or tablet's browser— it works seamlessly on iOS and Android. The interface adjusts to your screen, making it easy to spin slots from Betsoft or try blackjack from Evoplay while commuting or relaxing at home. All features, like claiming bonuses or contacting support, are available on mobile. For the best experience, ensure a stable internet connection and keep your browser updated. Whether you're logging in for your daily mystery box or redeeming SC, mobile play delivers the same excitement as desktop. It's perfect for quick sessions during breaks.

AcornFun Casino offers a wide array of casino-style games, including slots, blackjack, roulette, poker, craps, and fish shooters—no live dealer yet, but plenty of variety. Powered by top providers like Betsoft, Bgaming (Softswiss), Booming Games, Evoplay, Pragmatic Play, and RubyPlay, you'll find high-quality titles with engaging themes and features. Play with GC for fun or SC for sweepstakes entries across all games. Popular picks include immersive slots and classic table games, all accessible in most US states. New additions keep the lineup fresh, so there's always something to try. Browse the games lobby to find your favorites and start with your welcome GC.

AcornFun Casino operates under sweepstakes laws, making it legal in most US states without a traditional gambling license. We comply with federal and state regulations, ensuring no real money wagering— just promotional SC for prizes. Available everywhere except excluded states like AL, CT, FL, GA, ID, KY, MI, MN, NV, SC, and WA. Our platform follows strict guidelines for fairness, with games audited for random outcomes. This model allows free entry via mail-in requests, emphasizing accessibility. For peace of mind, review our Sweeps Rules on the site. We're committed to a transparent, regulated experience that prioritizes player protection.

The Know Your Customer (KYC) process at AcornFun is essential for redeeming SC prizes and maintaining security. After signup, upload documents like a government-issued ID and proof of address through your account settings. This is typically required before your first redemption, especially for prizes over $100. Processing takes 24-48 hours, and we'll notify you via email. It's a standard step to prevent fraud and ensure you're in an eligible state. Once verified, future redemptions are faster. If you hit snags, like document clarity issues, our support can help. Think of it as a quick checkpoint for safe play.

If you encounter technical glitches at AcornFun, start by clearing your browser cache or trying a different device/browser. For login problems, double-check your credentials or reset your password via the "Forgot Password" link. Game loading issues? Ensure your internet is stable and disable any VPNs, as they can interfere. If problems persist, reach out to support through live chat for real-time help, email at support@acornfuncasino.com, or call +1-888-589-1849. Common fixes include updating your app or OS. We're here to get you back in the game quickly, whether it's a bonus not crediting or a frozen screen.

AcornFun promotes responsible gaming with tools to keep things enjoyable. Set personal limits on playtime or purchases via your account settings, or take a self-exclusion break if needed. We provide resources like links to national helplines for gambling support. Since no real money is wagered, the focus is on fun, but we encourage monitoring your habits. If gaming feels overwhelming, contact our team for guidance. Remember, it's all about entertainment—use features like session reminders to stay in control.

Security is a top priority at AcornFun Casino. We use advanced encryption to protect your data during signups, purchases, and redemptions, keeping personal info safe from unauthorized access. Regular audits and compliance with data protection laws add extra layers of assurance. Your account is secured with strong password requirements and optional two-factor authentication. We never share details without consent, and all transactions are monitored for fraud. For any concerns, our support team is available. This setup lets you play confidently, knowing your experience is secure and fair.